Ordering plants online in Dubai should feel as reliable as any other e-commerce purchase — clear pricing, secure checkout, and careful last-mile handling. Here is what to expect when you shop at Planto.ae from browse to delivery.
Browse collections by room type — indoor, outdoor, balcony, office — or search by plant name. Product pages show photos, care basics, and VAT-inclusive AED pricing so you can compare before adding to cart.
At checkout, enter your UAE mobile number, emirate, and full address including building and apartment or villa number. Tower residents should include concierge instructions if your building requires them.
After confirmation, our team prepares plants with protective packaging to minimise soil spill and leaf damage. Dubai addresses typically receive orders within 1–2 working days; other emirates may take 2–3 working days.
On delivery day, keep your phone available for courier contact. Inspect plants on receipt — healthy foliage and secure pots are covered by our plant guarantee if issues arise from transit.
Unpack promptly and place plants in indirect light for 24 hours before moving to final positions. Avoid immediate repotting unless roots are visibly cramped — let plants acclimate to your AC environment first.
Need help choosing before you order? Message Planto.ae on WhatsApp with room photos and light direction. We recommend species suited to Dubai apartments, villas, and offices daily.
